Privacy Policy

Last Updated: April 2026

Introduction

Beyond Clean Team (“we”, “us”, “our”) operates beyondcleanteam.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our cleaning services.

Information We Collect

We may collect the following types of information:

  • Personal information you provide: name, email address, phone number, and home or business address when you request a quote or book a service.
  • Service details: home size, cleaning preferences, special instructions, and access information.
  • Payment information: processed securely through third-party payment processors. We do not store credit card numbers on our servers.
  • Website usage data: cookies, Google Analytics data, page views, and browsing behavior.
  • Communications: emails, phone calls, and form submissions you send to us.

How We Use Your Information

We use the information we collect to:

  • Provide, schedule, and manage cleaning services
  • Communicate with you about appointments, follow-ups, and service updates
  • Send invoices and process payments
  • Improve our services, website, and customer experience
  • Send promotional offers and updates (with an opt-out option)
  • Comply with legal obligations

SMS / Text Messaging

If you opt in to receive text messages from Beyond Clean Team, the following terms apply:

  • We may send text messages to the phone number you provide for appointment confirmations, scheduling reminders, service follow-ups, and promotional offers.
  • Message frequency varies based on your service schedule and interactions with us. Typically 1–4 messages per month.
  • Message and data rates may apply depending on your mobile carrier.
  • You can opt out at any time by replying STOP to any text message.
  • For help, reply HELP or contact us at info@beyondcleanteam.com.
  • We do not share your phone number with third parties for marketing purposes.
  • SMS consent is not required as a condition of purchasing any service.
  • Carriers are not liable for delayed or undelivered messages.

Information Sharing

We do not sell your personal information. We may share your information with:

  • Payment processors to securely handle transactions
  • Email service providers (such as Resend) to send communications
  • Analytics providers (such as Google Analytics) to understand website usage
  • Insurance carriers as required for our business operations
  • Legal authorities when required by law or to protect our rights

Cookies and Tracking

Our website uses cookies and similar tracking technologies:

  • Google Analytics to measure website performance and visitor behavior
  • Vercel Analytics for speed insights and performance monitoring
  • Essential cookies required for basic website functionality

You can disable cookies through your browser settings. Please note that disabling cookies may affect some website functionality.

Data Security

We take reasonable measures to protect your personal information:

  • SSL encryption on all pages of our website
  • Secure third-party payment processing
  • Access to personal data limited to authorized team members
  • Regular review of our security practices

Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request deletion of your personal data
  • Opt out of marketing communications at any time
  • New Jersey residents may have additional rights under NJ privacy laws

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can promptly remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: